Description:
This technology’s interoperability allows you to utilize your integrated OpenAI Custom GPT or Voiceflow AI Assistant, or alternatively, we can develop a bespoke AI assistant tailored to your needs. This allows for versatile and effective customer engagement over their preferred medium, whether that is WhatsApp, webchat, or SMS.
The AI chat support can conveniently escalate intricate inquiries to human agents for further assistance. All conversations are managed smoothly through a shared team inbox, facilitating easy handover of chat discussions to the most suitable team member.
In addition, the AI assistant can save customer contact details for future lead generation use. This supports efficient follow-up communications related to enquiries about new offerings.
